Leviton Manufacturing
About LevitonAt Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management.
With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive.
We recognize that our people are our greatest asset.
We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next.
It's about each person bringing skills and passion to a challenging and constantly changing world.
About the roleThe Customer Service Coordinator focuses on logistic support of customer service projects, may include but not limited to entering orders, responding to phone calls, participating in the phone queue, providing pricing information and communicating on order status.
The Customer Service Coordinator will help assure that the Customer Service organization meets or exceeds the needs of the customer by providing excellent customer service.
ResponsibilitiesCompile data in various reports utilizing Excel Spreadsheets and Word DocumentsCommunicate effectively and professionally with internal and external customers via phone and email while answering customer questions on lead time, pricing and order statusAssist, communicates, and supports salesAccept, enter and resolve customer orders and issues accurately and timelyEffectively convey product information and policies to customers (i.
e.
minimum billing, shipping schedules, returns, etc.
)Request engineering support for new item creation, communicate special requirements to manufacturing, and facilitate material substitutionHelp facilitate the establishment of shipping dates that meet customer needs.
Obtain and communicate customer delivery expectations and expedite orders that do not meet those needsWork with Supply Chain, Shipping & Assembly team members as required to meet customer and company expectationsInitiate solutions and corrective actions for customer issues regarding varying topics (i.
e.
incorrect data entry, late or incorrect product shipment, pricing, etc.
)Handle the logistics of Material Returns and Credit transactionsWork with Quality team/ Technical Services to coordinate sales efforts and resolving field issuesWill serve as back up to reception Local
Essential Functions:
Point of Sale (POS)Point of Sale processing, including management of all sales and inventory data, preparation of related reports, and associated month end closing practices, such as commission paymentsCollaborating with the Executive team on annual rep contract review and renewal Ship and Debits / Claim ValidationProcess all cost recovery claims, including credits and debitsClaim exception management and settlement negotiationNational ship and debit partner integration and maintenance QualificationsRequired:
Excellent customer service skillsAbility to communicate effectively using phone, fax and email with internal and external customersStrong attention to detail and ability to handle mathematical calculations surrounding pricing and billing (i.
e.
discounts, interest, commissions, etc.
)Ability to multi-task and handle a high volume of work in a fast-paced environmentProven ability to work in a team environment Must be proficient in:
Microsoft Office products and have intermediate skills in Excell.
Presenting information and responding to questions from groups of managers, clients, customers, governmental sources, and the general publicEducation & ExperienceHigh School Diploma requiredCollege Degree preferredMinimum 1 year experience in customer service in an office setting What We OfferComprehensive benefits include:
Medical, dental, and vision insurance programs401K plans with employer-matching contributionsTuition reimbursementPTOPaid holidaysVolunteer time offFor more information about benefits, please go to:
https:
//careers.
leviton.
com/benefits Leviton is an EEO/AA Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The future looks brighter than ever.
Join our team now! #LI-LS1, #MON
Benefits:
401K, Employee Referral Program, Flexible Spending Accounts, Life Insurance, Long Term Disability, Medical, Dental and Vision, Paid Holidays, Paid sick days, Tuition ReimbursementAbout the Company:
Leviton ManufacturingIn 1906, Isidor Leviton founded a small tinsmithing business in New York City.
He began by manufacturing gas mantle tips and selling them on a push cart on the busy streets of Manhattan.
In 1910, Leviton partnered with Thomas Edison to design the pull-chain lampholders for his electric lamps.
Within ten years, the lampholders were being used in every apartment in New York and the Leviton business grew to new heights.
A lot has changed since then, but two things have remained the same:
Leviton is still a family business with a reputation for great quality, and we are still driven by a desire to innovate and adapt by creating sustainable, intelligent solutions for our customers.
With over a century of proven success, Leviton aims to provide energy efficient products that improve electrical safety, enhance communication and add convenience to our world.
From electrical wiring devices to lighting energy management to security & automation, Leviton offers a wide range of products to meet any needs.
In North America, at least 90% of homes use Leviton products, and we are the number one choice for electrical contractors.
We hold over 1,000 patents, and our products are available in over 80 countries.
Company Size:
5,000 to 9,999 employeesIndustry:
Other/Not ClassifiedFounded:
1906Website:
https:
//careers.
leviton.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive.
We recognize that our people are our greatest asset.
We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next.
It's about each person bringing skills and passion to a challenging and constantly changing world.
About the roleThe Customer Service Coordinator focuses on logistic support of customer service projects, may include but not limited to entering orders, responding to phone calls, participating in the phone queue, providing pricing information and communicating on order status.
The Customer Service Coordinator will help assure that the Customer Service organization meets or exceeds the needs of the customer by providing excellent customer service.
ResponsibilitiesCompile data in various reports utilizing Excel Spreadsheets and Word DocumentsCommunicate effectively and professionally with internal and external customers via phone and email while answering customer questions on lead time, pricing and order statusAssist, communicates, and supports salesAccept, enter and resolve customer orders and issues accurately and timelyEffectively convey product information and policies to customers (i.
e.
minimum billing, shipping schedules, returns, etc.
)Request engineering support for new item creation, communicate special requirements to manufacturing, and facilitate material substitutionHelp facilitate the establishment of shipping dates that meet customer needs.
Obtain and communicate customer delivery expectations and expedite orders that do not meet those needsWork with Supply Chain, Shipping & Assembly team members as required to meet customer and company expectationsInitiate solutions and corrective actions for customer issues regarding varying topics (i.
e.
incorrect data entry, late or incorrect product shipment, pricing, etc.
)Handle the logistics of Material Returns and Credit transactionsWork with Quality team/ Technical Services to coordinate sales efforts and resolving field issuesWill serve as back up to reception Local
Essential Functions:
Point of Sale (POS)Point of Sale processing, including management of all sales and inventory data, preparation of related reports, and associated month end closing practices, such as commission paymentsCollaborating with the Executive team on annual rep contract review and renewal Ship and Debits / Claim ValidationProcess all cost recovery claims, including credits and debitsClaim exception management and settlement negotiationNational ship and debit partner integration and maintenance QualificationsRequired:
Excellent customer service skillsAbility to communicate effectively using phone, fax and email with internal and external customersStrong attention to detail and ability to handle mathematical calculations surrounding pricing and billing (i.
e.
discounts, interest, commissions, etc.
)Ability to multi-task and handle a high volume of work in a fast-paced environmentProven ability to work in a team environment Must be proficient in:
Microsoft Office products and have intermediate skills in Excell.
Presenting information and responding to questions from groups of managers, clients, customers, governmental sources, and the general publicEducation & ExperienceHigh School Diploma requiredCollege Degree preferredMinimum 1 year experience in customer service in an office setting What We OfferComprehensive benefits include:
Medical, dental, and vision insurance programs401K plans with employer-matching contributionsTuition reimbursementPTOPaid holidaysVolunteer time offFor more information about benefits, please go to:
https:
//careers.
leviton.
com/benefits Leviton is an EEO/AA Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The future looks brighter than ever.
Join our team now! #LI-LS1, #MON
Benefits:
401K, Employee Referral Program, Flexible Spending Accounts, Life Insurance, Long Term Disability, Medical, Dental and Vision, Paid Holidays, Paid sick days, Tuition ReimbursementAbout the Company:
Leviton ManufacturingIn 1906, Isidor Leviton founded a small tinsmithing business in New York City.
He began by manufacturing gas mantle tips and selling them on a push cart on the busy streets of Manhattan.
In 1910, Leviton partnered with Thomas Edison to design the pull-chain lampholders for his electric lamps.
Within ten years, the lampholders were being used in every apartment in New York and the Leviton business grew to new heights.
A lot has changed since then, but two things have remained the same:
Leviton is still a family business with a reputation for great quality, and we are still driven by a desire to innovate and adapt by creating sustainable, intelligent solutions for our customers.
With over a century of proven success, Leviton aims to provide energy efficient products that improve electrical safety, enhance communication and add convenience to our world.
From electrical wiring devices to lighting energy management to security & automation, Leviton offers a wide range of products to meet any needs.
In North America, at least 90% of homes use Leviton products, and we are the number one choice for electrical contractors.
We hold over 1,000 patents, and our products are available in over 80 countries.
Company Size:
5,000 to 9,999 employeesIndustry:
Other/Not ClassifiedFounded:
1906Website:
https:
//careers.
leviton.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
