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Customer Care Representative (up to $13 per hour)

About Us
Iddings Electric is a residential/commercial electrical service provider in Lancaster County and surrounding areas.
Responsibilities
? Scheduling appointments, Manage membership renewals, Some phone sales
? Filing and scanning documents
? Update customer accounts
? Process customer requests
? Investigate customer complaints
? Answer phones
? Answer inquiries and provide information about goods & services
Education
? High School Diploma (or equivalent)
Skills
? Excel knowledge
? Shows empathy under all circumstances
? Service Oriented
? Good listening skills
? Excellent communication skills
? Evaluates situations effectively
? Effective time management
? Basic computer skills
Position Type
Full-Time
Benefits
Fulltime position with competitive benefits, paid vacation and holiday pay, health insurance, 401K plan.
 

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