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Call Center Agent

Job Responsibilities:

  • Ensure all inbound sales inquiries are answered promptly, professionally, and according to script
  • Make outbound calls to follow up with customers who have visited Halterman's Automotive Group-- no cold calling!
  • Respond to customer emails and chats
  • Confirm appointments and reschedule missed appointments
  • Log customer information and purify the customer database

Requirements:

  • Outbound call center experience preferred
  • Strong written and verbal communication
  • Confident and self-motivated personality
  • Must be energetic and enthusiastic
  • Must be process-driven, coachable, and trainable
  • Must be motivated by reaching and exceeding goals--and earning bonuses!
  • Strong computer and Internet skills
  • Must have open availability rotating Saturdays
  • Must have a valid drivers license and successfully pass a drug test and background check

Additional Information:

Competitive Hourly Base Pay +
UNCAPPED
Competitive Bonuses + Paid Training and Friendly Competitive Environment



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